Tidewater Scale & Butcher Supplies, Inc.
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  • The Restaurant Doctor
  • About
    • About Us
    • Mission Statement
    • Committed to American-Made
    • DoD SkillBridge
    • The Restaurant Doctor
  • Service & Repair
    • Available Services >
      • All Services
      • Slicer Blades and Saw Maintenance
      • Scale Repair and Calibration
    • Maintenance Plan
    • SmarterCerts
    • Request Service
  • Equipment
    • Store
    • New & Used Equipment Info
    • Leasing & Financing
  • Store
  • Contact
    • Contact Us
    • Request Service
    • Sale Inquiry
    • Manage Subscription
    • Pay Invoice
  • The Restaurant Doctor
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The Restaurant Doctor
Concierge Maintenance Plan

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Priority Equipment Maintenance Without Hiring a Full-Time Tech
Businesses that depend on their equipment can't afford downtime. Hiring a full-time maintenance tech costs $65,000+ per year, plus benefits, training, and scheduling headaches.
With the Concierge Maintenance Plan, you get:
​
  • Expert Service Without the Payroll Costs (Full-time coverage, no hiring required!)​
  • Predictable Flat-Rate Pricing (No surprise labor fees—just one simple cost!)
  • Fast, Priority Scheduling (You're always first in line for service!)
  • All Preventative Maintenance Included (Reduce breakdowns before they happen!)​
 Get full-time expert maintenance for a fraction of the cost of hiring in-house.
Perfect for:
  • High-Volume Restaurants that rely on precise food prep equipment
  • Butcher Shops & Meat Processors that need saws, grinders & slicers running daily
  • Grocery Stores & Supermarkets that depend on scales, slicers & vacuum packaging

How It Works ​

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Sign Up Today
​Choose monthly or annual billing & subscribe online.
Get a Dedicated Technician 
We schedule on-site visits as needed
​(up to 15 hours per week).
Enjoy Priority Service
​If something breaks, you’re first in line for repairs.

Get Expert Equipment Care, Wherever You Operate!

The Alternative? Hiring a full-time maintenance tech costs $65,000+ per year (salary, benefits, training). Our plan gives you a dedicated expert team for just $4,000 a month!

FAQ 

How often will you come out?

We provide up to 15 hours of on-site service per week, available Monday through Friday in 3-hour service blocks per day. You decide when you need us!

Are parts & emergency repairs included?

Preventative maintenance is included, but emergency repairs and parts are billed separately. You’ll always be notified before any additional costs are incurred.

Is travel included?

Yes! Travel time counts toward your 15-hour weekly limit.
For example, if you're 30 minutes away, that travel time counts as 30 minutes of your 15 hours.

Want unlimited travel instead? For an additional $1,250/month, your travel costs are fully covered—so you’ll never have to worry about per-hour travel charges, no matter how often we come out.

How does this compare to hiring an in-house tech?

Hiring a full-time maintenance technician costs $65,000+ per year, plus benefits, training, and scheduling. With our Concierge Plan, you get expert service, priority scheduling, and predictable pricing—without the overhead!

What if I need emergency service outside my 15-hour limit?

You receive priority scheduling, but emergency visits beyond your 15-hour weekly limit may be billed separately.
Don’t Let Equipment Breakdowns Slow You Down!
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Join the Concierge Maintenance Plan Today & Get Priority Service!

Questions? Call (757) 622-3195 or Email [email protected]

Office Hours:

Monday - Thursday
7:00 am - 5:00pm

Friday
7:00am - 11:00am
*We are available 24/7 for emergency calls!

Contact Info:

Phone: 
(757) 622-3195

Email:  
​[email protected]

Customer Links:

Maintenance Plans
Equipment
Online Store
Brand Page
Manage Subscription

Services:

Scales
Slicer Blades
Grinders & Saws
Vacuum Bags

Reference Links:

Standard Terms & Conditions
Hybrid Workspace Policy
Privacy / ADA / Terms
​​​Site maintained by Electronic Force Professionals, LLC
Managed by Enclave Management Solutions LLC
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